Atlas Commerce

Legal

Refund Policy

Last updated: July 1, 2026

This Refund Policy explains the terms under which Atlas Commerce LLC ("Atlas Commerce", "we", "us", or "our") offers refunds for its services. By engaging our services, you agree to this policy.

Nature of Our Services

Atlas Commerce provides professional eCommerce management and automation services. Because these are service-based engagements that require the allocation of time, resources, and third-party costs, refund eligibility differs from that of physical products.

Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • A written refund request is submitted within the period specified in your service agreement.
  • The requested work has not yet commenced, or only a clearly identifiable portion has been delivered.
  • The request does not relate to results, sales, or profit outcomes, which we do not guarantee.

Non-Refundable Items

The following are generally non-refundable:

  • Setup fees, onboarding fees, and third-party costs already incurred on your behalf (such as inventory, advertising spend, subscriptions, or platform fees)
  • Services that have already been performed or delivered
  • Engagements cancelled after work has substantially commenced

How to Request a Refund

To request a refund, contact us at Info@atlascommerce.io with your name, the service purchased, the date of purchase, and the reason for your request. We will review eligible requests and respond within a reasonable timeframe.

Processing of Approved Refunds

Approved refunds will be issued to the original payment method. Please allow a reasonable number of business days for the refund to appear, depending on your payment provider.

Chargebacks

We encourage you to contact us first to resolve any billing concerns. Initiating a chargeback without first contacting us may delay resolution.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Refund Policy, please contact us: